Cannot update my app

I changed my apple account, deleted the app and repurchased it with my new account. However, when I tried to update the app, it kept asking me to login to the iTunes store with the old account. I don’t want to delete and download the app every time it updates. What should I do?

iPad Air 3, iPadOS 15

Posted on May 30, 2022 10:05 PM

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Question marked as Top-ranking reply

Posted on May 31, 2022 4:15 PM

Hi Zebang233,

Welcome to the Apple Community.


You might want to check through this article from Apple Support:

What to do after you change your Apple ID or password - Apple Support


NB: Especially, scroll to the section on "App Store, Books Store, and iTunes Store"

ie: See if you need to sign out of the old account, to allow for signing in with the new account.


Hope this helps :-)

1 reply
Question marked as Top-ranking reply

May 31, 2022 4:15 PM in response to Zebang233

Hi Zebang233,

Welcome to the Apple Community.


You might want to check through this article from Apple Support:

What to do after you change your Apple ID or password - Apple Support


NB: Especially, scroll to the section on "App Store, Books Store, and iTunes Store"

ie: See if you need to sign out of the old account, to allow for signing in with the new account.


Hope this helps :-)

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Cannot update my app

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