refund my subscription

Please help, i used a few days to unsubscribe subscription of filmoraGo Pro, i cand find anything from apple app.

Posted on May 30, 2022 11:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2022 7:21 AM

Hi Lanf77,


It sounds like you'd are attempting to cancel a subscription but you're unable to locate it, correct?


If so, check out the steps outlined here: If you want to cancel a subscription from Apple - Apple Support


Can’t find the subscription that you want to cancel?
You can cancel iCloud+ in your iCloud storage settings.
If you aren't trying to cancel iCloud+, find your receipt:
1. Search your email for the words "receipt from Apple."
2. On the receipt for the subscription, check which Apple ID was used.
An email receipt from Apple showing the Apple ID of the person who bought the Apple Music subscription.
• If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
• If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
• If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.



If you'd like to request a refund once you locate the subscription, this article will walk you through the complete process: Request a refund for apps or content that you bought from Apple - Apple Support


If you need additional assistance, we'd ask that you reach out to Apple directly: Get Support


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 1, 2022 7:21 AM in response to Lanf77

Hi Lanf77,


It sounds like you'd are attempting to cancel a subscription but you're unable to locate it, correct?


If so, check out the steps outlined here: If you want to cancel a subscription from Apple - Apple Support


Can’t find the subscription that you want to cancel?
You can cancel iCloud+ in your iCloud storage settings.
If you aren't trying to cancel iCloud+, find your receipt:
1. Search your email for the words "receipt from Apple."
2. On the receipt for the subscription, check which Apple ID was used.
An email receipt from Apple showing the Apple ID of the person who bought the Apple Music subscription.
• If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
• If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
• If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.



If you'd like to request a refund once you locate the subscription, this article will walk you through the complete process: Request a refund for apps or content that you bought from Apple - Apple Support


If you need additional assistance, we'd ask that you reach out to Apple directly: Get Support


We hope this helps.


Cheers!

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refund my subscription

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