Getting Permissions problems on Mail Attachments, Books and documents in other applications

Since the last Big Sur security update (or at least I think that is when the problem started), I've had a host of problems with accessing documents from various applications. For example, I can no longer open attachments directly from Mail, although I can save the attachment and then open it. Some books I can no longer open (I get a message about permissions error and told to view the information in Finder). Similarly, in some other applications that include attachments or documents (e.g. Tap Forms 5) I find I can no longer directly open the document, but I can save out the document to open it. This is very inconvenient and I don't understand what has happened. This applies both on my MacBook Pro which is relatively old and cannot be updated beyond Big Sur and my iMac (last Intel version) which I could update but I've kept on Big Sur to be consistent with my MBP. As far as I can tell by looking at the documents in the Finder, the permissions are all correct.

iMac 27″, macOS 11.6

Posted on May 31, 2022 1:21 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2022 7:46 AM

Hello StephenJG,


We'd like you to try starting your Mac in safe mode to see if the issue continues. Doing this step will allow your Mac to run certain checks and prevents software from automatically loading or opening. Here are the steps to do this: How to use safe mode on your Mac


Please note that it will take longer than normal for your computer to load. Also, your screen may flash and change colors. Do not be alarmed this is normal behavior when accessing safe mode.


After starting up in safe mode test if the issue continues. If it does, reboot normally and test again. Let us know the results.


Best.



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Question marked as Top-ranking reply

Jun 1, 2022 7:46 AM in response to StephenJG

Hello StephenJG,


We'd like you to try starting your Mac in safe mode to see if the issue continues. Doing this step will allow your Mac to run certain checks and prevents software from automatically loading or opening. Here are the steps to do this: How to use safe mode on your Mac


Please note that it will take longer than normal for your computer to load. Also, your screen may flash and change colors. Do not be alarmed this is normal behavior when accessing safe mode.


After starting up in safe mode test if the issue continues. If it does, reboot normally and test again. Let us know the results.


Best.



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Getting Permissions problems on Mail Attachments, Books and documents in other applications

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