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my iPhone has frozen

my iPhone 12 Pro max has frozen the touchscreen is non responsive

iPhone 12 Pro Max

Posted on May 31, 2022 6:29 AM

Reply
Question marked as Apple recommended

carina207 Said:

"my iPhone has frozen: my iPhone 12 Pro max has frozen the touchscreen is non responsive"

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Troubleshooting a Frozen iPhone:


Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:





Posted on May 31, 2022 11:19 PM

2 replies

May 31, 2022 6:51 AM in response to carina207

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support. 

Question marked as Apple recommended

May 31, 2022 11:19 PM in response to carina207

carina207 Said:

"my iPhone has frozen: my iPhone 12 Pro max has frozen the touchscreen is non responsive"

-------


Troubleshooting a Frozen iPhone:


Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:





my iPhone has frozen

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