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melwalsh6029 Author

Level 1

4 points

black screen

screen on iphone 12 is black and won't reset

Posted on May 31, 2022 7:27 AM

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Top-ranking reply

Level 9

56,127 points

Posted on May 31, 2022 8:28 AM

Try the following:

If that didn’t work, get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status.

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1 reply

Top-ranking reply

Level 9

56,127 points

May 31, 2022 8:28 AM in response to melwalsh6029

Try the following:

If that didn’t work, get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status.

Reply

black screen

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