phone keeps restarting after unlocking it

My phone keeps going to a black screen and showing a loading sign every time I try to unlock my phone. I have tried powering it off and restarting it but it won't fix the problem. What should I do?


iPhone 12, iOS 15

Posted on May 31, 2022 8:22 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2022 9:40 AM

Hey kaydenv25,

Let's try these steps to troubleshoot the issue with your iPhone not starting up as expected: If your iPhone won't turn on or is frozen - Apple Support


You'll need to have access to a computer before getting started. You'll use that device to reinstall a fresh iOS to your device. If the issue continues or you get an error during that process, let us know what it says and we'll use that information to continue.


Take care.

1 reply
Question marked as Top-ranking reply

Jun 1, 2022 9:40 AM in response to kaydenv25

Hey kaydenv25,

Let's try these steps to troubleshoot the issue with your iPhone not starting up as expected: If your iPhone won't turn on or is frozen - Apple Support


You'll need to have access to a computer before getting started. You'll use that device to reinstall a fresh iOS to your device. If the issue continues or you get an error during that process, let us know what it says and we'll use that information to continue.


Take care.

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phone keeps restarting after unlocking it

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