I requested a requested a refund 5 days ago an still no response

Hey there,

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

See again ☞ Check the status of a refund for apps or content that you bought from Apple - Apple Support

We, just users like you, are not aware nor can decide the suitability of your request.

Only Apple can judge (and let you know via email) if your request (submitted using these instructions:--> Request a refund for apps or content that you bought from Apple - Apple Support ) is eligible for a refund.

Regards

Giulio