Ipod touch quick start/firmware update

Question

Ipod touch quick start/firmware update

Hi,

Just received a new ipod touch and am trying to use quick start to move over from my old device.

Old device:

iPod touch 6th generation

Software version: 12.5.5

New device:

iPod touch 7th generation

Software version: 15.4.1

Old device does not bring up quick start. Bluetooth is on and wifi is connected.

In attempt to resolve checked for firmware updates.

Old device: 12.5.5 is the current version.

New device: A newer version is available (15.5) However will not update. When I ask to download and update get error: "There was a problem downloading the software for the iPod. An unknown error occured (400)". Is connected direct to PC using the USB cable provided with the new device.

If anybody can help me resolve both the update issue and the quick start would be appreciated.

Posted on Jun 1, 2022 6:12 AM

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Answer 1

the fiend

Level 7

22,914 points

Jun 1, 2022 9:24 AM in response to Philip Hibberd

There are currently no updates for a 6th generation iPod Touch, running iOS12.5.5. It cannot install iOS 13 or later.

If there is ever another update for the 6th gen Touch, it will be in the iOS 12 range and limited to security updates only.

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Answer 2

bobjbkln

Level 6

9,961 points

Jun 1, 2022 8:04 PM in response to the fiend

To update the Gen 7 iPod, try updating directly on the iPod (Settings>General>Software Update)

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Answer 3

Jun 1, 2022 6:47 AM in response to Philip Hibberd

After a few more attempts managed to get quick start to work - randomly worked when the old device was connected to iTunes. Not sure why.

Still struggling to install the firware update.

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Ipod touch quick start/firmware update

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