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Every time I try to download a free app I've been trying to download, it says Payment not completed.
What do I do to stop this and actually download an app please?
[Re-Titled by Moderator]
iPhone 5s, iOS 12
Hi - thanks for the responses.
I have updated my payment method and it's still saying the same thing - I really don't get it?
Please help!
Thank you
Hi - thanks for the responses.
I have updated my payment method and it's still saying the same thing - I really don't get it?
Please help!
Thank you
You may need to have a payment method on file, even if the app you want to download is free.
Check which payment method you have on file
Or Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
You can also use your Apple ID balance as payment method:
Add money to your Apple ID balance
If you have updated your payment method, it would take 1 to 2 business days.
Get more help: Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Or -> Contact Apple Support -> Get Support (apple.com)
Every time I try to download a free app it says "Payment not completed".
