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Level 1

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Hello Dear,

I got an IPhone in USA as I was traveling over there and I asked the attendant if I could to return it in Europe in case I decided not staying with it, she said yes and when I tried to return it in Europe it wasn’t possible, and now the store in Utah where I got the phone stopped to answer me. Any advice what should I do in this case?

thanks a lot,

Clarice Coelho

iPhone 13 Pro, iOS 15

Posted on Jun 1, 2022 10:59 AM

Best reply

KiltedTim

Level 10

197,392 points

Posted on Jun 1, 2022 11:13 AM

Whoever told you that was mistaken.

Apple has a 14 day return policy. If you purchased it less than 14 days ago, you can return it at any Apple Store in the US.

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