Visual Lookup on iPhone 13 mini

It appears that Visual Lookup feature isn't available on my iPhone 13 mini. I upgraded from iPhone XS a few months ago. It was on the XS, but not on my 13 mini. (So, I'm familiar with using the feature.) I don't see anything that would suggest it's not supported on 13 mini. Anyone know?


Of note, the "i" icon doesn't have those little stars included. Also, even photos that were taken on the XS and which had Visual Look Up feature on the XS don't access the feature on my 13 mini. So, this is specific to either my phone in particular or 13 mini in general.


iOS is up-to-date (15.5), though given that the phone is 13, it shouldn't be a factor. Just covering bases.


Thanks

iPhone 13 mini, iOS 15

Posted on Jun 1, 2022 1:07 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2022 9:27 AM

Problem solved. The issue was with my Siri settings under Content from Apple. "Show in Look Up" was inadvertently turned off.


So, if anyone else runs into this issue, try:


Settings>Siri & Search

scroll down to CONTENT FROM APPLE and make sure "Show in Look Up" is turned on.

3 replies

Jun 1, 2022 2:09 PM in response to razmee209

Hi razmee209,

Thanks for the article. Unfortunately, it doesn't address what to do if a phone isn't accessing the Visual Look Up feature. It does state that "Live Text and Visual Look Up are available on iPhone XS, iPhone XR, and later," so it seems I should be able to access it.


This icon isn't appearing at the bottom of my photos on my iPhone 13 mini.  

I'm including a screenshot of a photo taken on my old iPhone XS. It had that icon with the two stars when on my iPhone XS, but as with all of my other photos, new and old, the information icon is only an "i" with a circle, no stars, on my 13 mini.


I do appreciate you and others looking into this. I hope the additional information helps illustrate the problem better.


Thanks.


PS: Visual Lookup on my desktop was accessed readily for this very screenshot. (Bristly Clubmoss)

Jun 1, 2022 1:40 PM in response to freddiefromminneapolis

freddiefromminneapolis wrote:

It appears that Visual Lookup feature isn't available on my iPhone 13 mini. I upgraded from iPhone XS a few months ago. It was on the XS, but not on my 13 mini. (So, I'm familiar with using the feature.) I don't see anything that would suggest it's not supported on 13 mini. Anyone know?

Of note, the "i" icon doesn't have those little stars included. Also, even photos that were taken on the XS and which had Visual Look Up feature on the XS don't access the feature on my 13 mini. So, this is specific to either my phone in particular or 13 mini in general.

iOS is up-to-date (15.5), though given that the phone is 13, it shouldn't be a factor. Just covering bases.

Thanks

Interact with photos using Live Text and Visual Look Up on iPhone - Apple Support

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Visual Lookup on iPhone 13 mini

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