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Apple ID

Why is it that I verified my identity several times but my apple account is still locked?

iPhone 8 Plus, iOS 15

Posted on Jun 2, 2022 5:41 AM

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Posted on Jun 2, 2022 7:48 AM

More information would help. Are you in account recovery? If so, the Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


The only way to reset it instantly is to remember the password and sign into your Apple ID.


If you aren't in account recovery, please provide some background information about how your account got locked and the steps you have taken to unlock your account.

1 reply
Question marked as Best reply

Jun 2, 2022 7:48 AM in response to shakera876

More information would help. Are you in account recovery? If so, the Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


The only way to reset it instantly is to remember the password and sign into your Apple ID.


If you aren't in account recovery, please provide some background information about how your account got locked and the steps you have taken to unlock your account.

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