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User profile for user: YumYumsbabygirl1111
YumYumsbabygirl1111 Author
User level: Level 1
4 points

I have a brand new 13 x pro i forgot the pass code i have installed itunes on my chrome book and my phone is plugged in to the computer but I cant restore my new phone

i purchased an Iphone 13 x pro from Verizon it came in the mail and I went to set it up and set the pass code I got distracted by my child went back to finish and entered what i thought was the pass code and i was locked out and now the phone is disabled I am trying to restore it and begin again, I down loaded itunes on my chrome book but I am not seeing where to go to restore the phone


Posted on Jun 2, 2022 11:05 AM

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User profile for user: Kurtosis12
Kurtosis12
User level: Level 9
62,566 points

Posted on Jun 2, 2022 11:08 AM

You can't restore from a Chromebook, you need a Mac or Windows PC.

Or if your running iOS 15.2 or higher, you can do it from your phone.


How to reset your passcode without a computer if you have iOS 15.2 or higher.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


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I have a brand new 13 x pro i forgot the pass code i have installed itunes on my chrome book and my phone is plugged in to the computer but I cant restore my new phone

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