Hi, I had a backstage membership to the wrong email and couldn’t figure out why it was charging us and there was $50 worth of the membership that we didn’t know we had. I would like the refund fully
[Email Edited by Moderator]
iPhone 8, iOS 15
Hi Creativeskot
,
Welcome to the Apple Community.
Wondering
(1) if you may need to also cancel that membership to ensure it doesn't renew ..
(2) whether your purchase.was from Apple or from Backstage
Apple Support have articles online that may help.
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed – Apple Support
Or
Backstage Website: Cancellation & Refunds Page (link below):
https://help.backstage.com/hc/en-us/articles/217060146-Cancellation-Refunds
______________________________________________________________________________
Re: I would like the refund fully
How to request a refund:
Request a refund for apps or content that you bought from Apple – Apple Support
How to check on the progress of a refund request:
Check the status of a refund for apps or content that you bought from Apple – Apple Support
Hope this helps :-)
Hi Creativeskot
,
Welcome to the Apple Community.
Wondering
(1) if you may need to also cancel that membership to ensure it doesn't renew ..
(2) whether your purchase.was from Apple or from Backstage
Apple Support have articles online that may help.
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed – Apple Support
Or
Backstage Website: Cancellation & Refunds Page (link below):
https://help.backstage.com/hc/en-us/articles/217060146-Cancellation-Refunds
______________________________________________________________________________
Re: I would like the refund fully
How to request a refund:
Request a refund for apps or content that you bought from Apple – Apple Support
How to check on the progress of a refund request:
Check the status of a refund for apps or content that you bought from Apple – Apple Support
Hope this helps :-)
Backstage refund
