my account is disabled? Why
I’m trying to buy more storage but my account is disabled
iPhone 11, iOS 14
I’m trying to buy more storage but my account is disabled
iPhone 11, iOS 14
1.
See this Apple article: If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
2.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
You need to update your payment information.
👉 Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
Or use another payment method:
Add money to your Apple ID balance
Add money to your Apple Account balance - Apple Support (IN)
3.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
If you refer to -> Related Article -> If your payment method is declined in the App Store or iTunes Store
⤵️
Get more help
1.
See this Apple article: If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
2.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
You need to update your payment information.
👉 Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
Or use another payment method:
Add money to your Apple ID balance
Add money to your Apple Account balance - Apple Support (IN)
3.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
If you refer to -> Related Article -> If your payment method is declined in the App Store or iTunes Store
⤵️
Get more help
my account is disabled? Why