Globe and dictation icons show half on keyboard and are disabled

Since latest update to IOS 15.5 on my iphone XR the globe and dictation icons are cut on both sides on the bottom of the screen, and cannot be pressed- thus I cannot switch languages nor dictate anything.

I restarted my device and it stays the same :(

iPhone XR

Posted on Jun 3, 2022 1:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2022 1:43 AM

Check and adjust your Zoom options here: Settings>Display & Brightness>Zoom (Standard)

and/or: Settings>Accessibility>Zoom (Off)

and/or: Seetings>Accessibility>Display & Text Size (here, disable all options, except AutoBrightness at the very bottom).

When done, force restart your XR, as per these instructions:--> Force restart iPhone – Apple Support


If If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jun 3, 2022 1:43 AM in response to yael-1305

Check and adjust your Zoom options here: Settings>Display & Brightness>Zoom (Standard)

and/or: Settings>Accessibility>Zoom (Off)

and/or: Seetings>Accessibility>Display & Text Size (here, disable all options, except AutoBrightness at the very bottom).

When done, force restart your XR, as per these instructions:--> Force restart iPhone – Apple Support


If If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Globe and dictation icons show half on keyboard and are disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.