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Apple store password not working

Need help updating apps

Posted on Jun 3, 2022 10:12 AM

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Question marked as Best reply

Posted on Jun 3, 2022 1:44 PM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -        



1 reply
Question marked as Best reply

Jun 3, 2022 1:44 PM in response to Malistema

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -        



Apple store password not working

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