I transferred data from one iPhone to another and the old phone is stuck on "Transferring data to iphone" time remaining is 1 minute for the last 2 hours. Should I. Disconnect the old phone or wait or start over?

When transferring data from iphone Xmax to 13pro the xmax is stuck on 1minute remaining for 2 hours. What should I do ?

iPhone XS Max, iOS 15

Posted on Jun 3, 2022 2:38 PM

Reply
1 reply

Jun 4, 2022 1:40 PM in response to Burntout100

Hi Burntout100,


Thank you for posting in Apple Support Communities! Sounds like you are using Quick Start to transfer to your new iPhone. If it hasn't progressed and seems to be stuck, you may want to restart both devices. To restart your iPhone, press and hold either volume button and the side button until the power off slider appears. Drag the slider and wait about 30 seconds. Press and hold the side button until the Apple logo appears to power it back on. Once back on, test to see if this continues.


Restart your iPhone - Apple Support


If this continues, you can check out this article for some additional troubleshooting steps you can try: If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support.


Hope that helps!


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I transferred data from one iPhone to another and the old phone is stuck on "Transferring data to iphone" time remaining is 1 minute for the last 2 hours. Should I. Disconnect the old phone or wait or start over?

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