Red circle with an I in it

Hi there IreneP32,

We'll need more information to see how we can help with the issue you're seeing on your iPhone. Does your phone number and email address appear in red in Settings? Where are you seeing this exactly? If you tap on the red circle, do you see any messages?

Also, which iPhone do you have and which iOS version is listed in Settings > General > About?

Send over these details, and we'll take a closer look from there.

Cheers!

Hey there IreneP32, 

It sounds like you may be describing the behavior discussed within If you can't send or receive messages on your iPhone, iPad, or iPod touch.

"If you see a red exclamation point

If you try to send a message and you see  with an alert that says Not Delivered, follow these steps:

1. Check your network connection.
2. Tap , then tap Try Again.
3. If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.

"

Have a good one!