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Elthiron11 Author

Level 1

12 points

Macbook Pro (2015) running OS 12.3.1 Monterey with iphone 11

I can’t download photos onto laptop from new phone. What to do? Is this a compatibilty problem?

Posted on Jun 4, 2022 9:27 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,084 points

Posted on Jun 4, 2022 9:28 AM

Elthiron11 wrote:

I can’t download photos onto laptop from new phone. What to do? Is this a compatibilty problem?

I would start here—

The current stable release of Monterey including bug fixes, is macOS 12.4

Keep your Mac up to date - Apple Support

Update your iDevice - current stable release, including bug fixes iOS 15.5

Update your iPhone, iPad, or iPod touch - Apple Support

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Macbook Pro (2015) running OS 12.3.1 Monterey with iphone 11

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