You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MBP m1 shows external hd only in system report

Hi,


I have an external usb-c hd from LaCie which I used for time machine backups. Since some time when plugging it in, it will not show up in the finder or in the disk utility app. It just shows just up under "About this Mac" -> "System report".


A restart did not help.

I testet it on my iMac where it shows up immediately. I formatted it there but it does not help.

I testet an usb-Stick and an other external hd which I had to connect via the usb-a to usb-c adapter to the MacBook m1. Both showed up as it should be.


So I have no idea what I can also can try.

MacBook Pro 13″, macOS 12.4

Posted on Jun 4, 2022 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 1:12 PM

savecon wrote:

Hi,

I have an external usb-c hd from LaCie which I used for time machine backups. Since some time when plugging it in, it will not show up in the finder or in the disk utility app. It just shows just up under "About this Mac" -> "System report".

A restart did not help.
I testet it on my iMac where it shows up immediately. I formatted it there but it does not help.
I testet an usb-Stick and an other external hd which I had to connect via the usb-a to usb-c adapter to the MacBook m1. Both showed up as it should be.

So I have no idea what I can also can try.



MacBook M1 — try a safeboot login and test, reboot as normal and test


—SafeBoot How to use safe mode on your Mac - Apple Support




The current stable release of Monterey including bug fixes, is macOS 12.4

Keep your Mac up to date - Apple Support


Similar questions

2 replies
Question marked as Top-ranking reply

Jun 4, 2022 1:12 PM in response to savecon

savecon wrote:

Hi,

I have an external usb-c hd from LaCie which I used for time machine backups. Since some time when plugging it in, it will not show up in the finder or in the disk utility app. It just shows just up under "About this Mac" -> "System report".

A restart did not help.
I testet it on my iMac where it shows up immediately. I formatted it there but it does not help.
I testet an usb-Stick and an other external hd which I had to connect via the usb-a to usb-c adapter to the MacBook m1. Both showed up as it should be.

So I have no idea what I can also can try.



MacBook M1 — try a safeboot login and test, reboot as normal and test


—SafeBoot How to use safe mode on your Mac - Apple Support




The current stable release of Monterey including bug fixes, is macOS 12.4

Keep your Mac up to date - Apple Support


Jun 4, 2022 1:36 PM in response to leroydouglas

wow that was a fast answer and for now it seems that it has solved whatever problem my MacBook had.


When booting in safe mode the hd showed up immediately and after that also when booting normal. I hope it will stay this way.


Before I ask here for help I did a lot of research in the internet but never found something about safe boot.


Thanks a lot!!

MBP m1 shows external hd only in system report

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.