I have been paying for extra storage for 6 months and it say I only have the free 5 g and needs more storage, how do I sinc it

I pay .99 a month for 6 months and it says I don’t have the extra storage that I have been paying for how do I get it to recognize and combine the account

Posted on Jun 4, 2022 7:39 PM

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1 reply

Jun 4, 2022 7:59 PM in response to Imlosthelpplease

Imlosthelpplease Said:

"I have been paying for extra storage for 6 months and it say I only have the free 5 g and needs more storage, how do I sinc it: I pay .99 a month for 6 months and it says I don’t have the extra storage that I have been paying for how do I get it to recognize and combine the account"

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Losing iCloud Plan:

If this occurred, then likely the last payment did not go through. So, contact Apple Support to fix this financial issue.


Whom to Contact:

Contact Apple Support: These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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I have been paying for extra storage for 6 months and it say I only have the free 5 g and needs more storage, how do I sinc it

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