Light will not come on - not found by tv source menu

Is is possible to force start my Apple TV? It stopped working and the light will not come on. I have tried the various suggestions - holding down two buttons on the remote, unplugging the device for 5 seconds, trying new cables, but it still remains unresponsive.


Apple TV 4K, tvOS 13

Posted on Jun 4, 2022 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 7:13 PM

If you have gone through the following:


… If your Apple TV doesn't turn on - Apple Support


and have also verified the electrical outlet is working…


…then use the Get Support link in the upper right of this webpage, and discuss your options and alternatives with Apple.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Light will not come on - not found by tv source menu

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.