I can't open apps in my Phone and it won't shut down.

Hello,

Try restarting your phone by going to Settings > General > Tap Shut Down.

If that doesn't work you can try to force restart your iPhone. Follow steps here: Force restart iPhone - Apple Support

salvita2 Said:

"I can't open apps in my Phone and it won't shut down.: how do I fix this problem I have"

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Troubleshooting a Frozen iPhone:

Try the Tips at these Apple Support Links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support