I suddenly cannot use my PASMO. I think it might be connected to a recent update on the iPhone…?

I suddenly cannot use my PASMO. I think it might be connected to a recent update on the iPhone…?


Posted on Jun 4, 2022 9:16 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2022 4:56 AM

There are a few things to try:

1) Restart iPhone, make sure your Apple ID is signed in and Express Mode is on

2) If PASMO is still not working, remove PASMO from Wallet, then re-add via the Previous Cards

3) If you are using a Commuter PASMO, make sure you are not past the expiration date and that the 'Don't use SF after commuter pass expiration' option is not turned on in PASMO App.


2 replies
Question marked as Top-ranking reply

Jun 5, 2022 4:56 AM in response to FujiWilson

There are a few things to try:

1) Restart iPhone, make sure your Apple ID is signed in and Express Mode is on

2) If PASMO is still not working, remove PASMO from Wallet, then re-add via the Previous Cards

3) If you are using a Commuter PASMO, make sure you are not past the expiration date and that the 'Don't use SF after commuter pass expiration' option is not turned on in PASMO App.


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I suddenly cannot use my PASMO. I think it might be connected to a recent update on the iPhone…?

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