Calls not working in car via AUX cable

I’m having issue with my calls, any Siri commands and sounds not coming through my car stereo anymore via an AUX cable.


It was working all fine for calls, Siri commands etc via the AUX cable in my car until last week when my phone updated to the latest update 15.5 on my iPhone 12 Pro.


Now my AUX cable only recognises music through the car and all calls or attempts to use Siri for directions or commands only work via my phone handset.


Im using an Apple Lightning to 3.5mm Headphone Jack Adapter with the AUX cable.


I am at a complete loss as to why it’s suddenly not working and assume it has to be a glitch with the latest updated as nothing else has changed.

iPhone 12 Pro, iOS 15

Posted on Jun 5, 2022 8:03 PM

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6 replies

Jun 5, 2022 8:11 PM in response to erinmac88

erin mack Said:

"Calls not working in car via AUX cable: I’m having issue with my calls, any Siri commands and sounds not coming through my car stereo anymore via an AUX cable. [...]I am at a complete loss as to why it’s suddenly not working and assume it has to be a glitch with the latest updated as nothing else has changed."

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Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Comment: on when the issue began (after installing this update), and how you have troubleshot it thus far. Include the URL of this post.
  3. Select: "Bug Report" for the "Feedback Type"
  4. Proceed from there aw necessary

Jun 5, 2022 8:12 PM in response to erinmac88

erin mack Said:

"Calls not working in car via AUX cable: I’m having issue with my calls, any Siri commands and sounds not coming through my car stereo anymore via an AUX cable. [...]I am at a complete loss as to why it’s suddenly not working and assume it has to be a glitch with the latest updated as nothing else has changed."

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Troubleshooting CarPlay Issues:


A. Successfully "Forget this Device":

Try unpairing the phone. Then, pair it back. Perform this while in while in park.


B. View the Owner's Manual:

See what the Owner's Manual of your car says when you read it.


C. Some Links:




Jun 5, 2022 8:46 PM in response to erinmac88

erin mack Said:

"Calls not working in car via AUX cable: Thanks for the link to report directly to apple. I have done so now. I don’t have CarPlay - hence using an AUX cable for playing music and making calls via my car stereo. it’s been working with no issue for years now and only since the update has it been an issue. hopefully apple can solve the issue for me."

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You are most welcome. Thanks for doing your part in reporting this. It will help many for certain.


Where to go from here:

Take this to a car dealership or a garage, seeing if they have services for setting this up.

Jun 6, 2022 7:35 PM in response to erinmac88

erin mack Said:

"Calls not working in car via AUX cable: My car is an older model so CarPlay isn’t possible. We checked the AUX cable with hubbys phone and it works all good to make calls, SIRI commands etc via the car speakers. So it is most definitely an issue with my phone since the update and not the car or AUX cable."

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Wait for the Fix:

Having provided feedback to Apple(as I recommended above), the best you can do is wait for the fix. It is yet to come.

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Calls not working in car via AUX cable

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