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無法正常使用我自己的手機. App Store都不是我自己設定的

App Store裡面的地址都不是我自己的啊我明明在台灣為什麼都在美國,以至於我完全沒有隱私權

Posted on Jun 6, 2022 3:15 AM

Question marked as Best reply

Posted on Jun 6, 2022 4:21 AM

Can't use my own phone properly. I don't set up the App Store by myself

The addresses in the App Store are not mine


1.

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


2.

If you have bought 2nd hand iPhone:

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So you have to contact the previous owner.

 

The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with own your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

 

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

3 replies
Question marked as Best reply

Jun 6, 2022 4:21 AM in response to Community User

Can't use my own phone properly. I don't set up the App Store by myself

The addresses in the App Store are not mine


1.

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


2.

If you have bought 2nd hand iPhone:

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So you have to contact the previous owner.

 

The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with own your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

 

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

Jun 6, 2022 9:13 AM in response to Community User

尝试退出 App Store/iTunes,重新启动,然后重新登录。检查更新以查看需要更新的应用是否在您的购买历史记录中。 如果它们不在您的购买历史记录中,您可以删除该应用程序,并根据需要使用您当前的 Apple ID 下载它。 您可能需要重新启动才能再次下载该应用程序。 或者,您可以尝试在两个 Apple ID 之间设置“家人共享”。 如果这些应用程序在您的购买历史记录中,请联系 iTunes 支持。


Purchase History Review 


Family Sharing.   *


ASC YouTube for Family Sharing


Family Sharing - Set up.  *


Family Sharing - Set up on iPhone.  -


*有关联系信息,请参阅下面的 Apple 支持文章。 


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -      

Jun 7, 2022 4:41 AM in response to Eric Root

謝謝你告知這些我都嘗試過,我的付款方式綁在Apple Pay也被他的設定掉我一直無法成功的綁定我的付款方式我想我的帳號就是這樣不要盜用以致於我都沒有隱私權,遇到恐怖的男人,請問你們有更好的方法嗎?謝謝

無法正常使用我自己的手機. App Store都不是我自己設定的

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