You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Please how do I stop a subscription on my phone, by unknown users

Unknown user subscribe with my ID

iPhone 6 Plus, iOS 12

Posted on Jun 6, 2022 10:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2022 10:12 AM

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


To keep your Apple ID account secure, see the following Apple articles:

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Phony "tech support" / "ransomware" popups and web pages

Phony "tech support" / "ransomware" popup… - Apple Community

 

Identify and filter junk mail in iCloud

Identify and filter junk mail in iCloud - Apple Support


Identify legitimate emails from the App Store or iTunes Store ->

Identify legitimate emails from the App Store or iTunes Store – Apple Support (UK)

 

Set up iCloud Keychain

Set up iCloud Keychain - Apple Support

 

Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 

Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

See also the following Apple articles:

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support

 

Authorize or deauthorize your computer for iTunes Store purchases

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support 

 

Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

 

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support



If possible try to cancel,see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

& Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

-> If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

 


1 reply
Question marked as Top-ranking reply

Jun 6, 2022 10:12 AM in response to Flor0

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


To keep your Apple ID account secure, see the following Apple articles:

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Phony "tech support" / "ransomware" popups and web pages

Phony "tech support" / "ransomware" popup… - Apple Community

 

Identify and filter junk mail in iCloud

Identify and filter junk mail in iCloud - Apple Support


Identify legitimate emails from the App Store or iTunes Store ->

Identify legitimate emails from the App Store or iTunes Store – Apple Support (UK)

 

Set up iCloud Keychain

Set up iCloud Keychain - Apple Support

 

Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 

Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

See also the following Apple articles:

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support

 

Authorize or deauthorize your computer for iTunes Store purchases

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support 

 

Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

 

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support



If possible try to cancel,see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

& Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

-> If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

 


Please how do I stop a subscription on my phone, by unknown users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.