syncing phone with photo app
When I connect iPhone12 to new Mac Pro and open the photos app, it will not auto load any new pics to import. What is wrong and how do I correct this?
iPhone 12 Pro Max, iOS 15
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I assume that you connect your iPhone with a cable and use PhotoStream to transfer the photos, is this correct?
What iOS version are you using?
Some user report issues with iOS 15.4.1, please update your iPhone to iOS 15.5.
Please check what format your photos have.
My Photo Stream - Apple Support
Photo formats that you can use with My Photo Stream
My Photo Stream supports JPEG, TIFF, PNG, and most RAW photo formats. My Photo Stream doesn't support video or Live Photos.
In the past the format was automatically converted, looks like this is currently not working anymore for some user.
Maybe you have to adjust the camera settings to "Most Compatible"
Using HEIF or HEVC media on Apple devices - Apple Support
Though capturing in HEIF and HEVC format is recommended, you can set these devices to capture media using the older formats, which are more broadly compatible with other devices and operating systems:
- Go to Settings > Camera.
- Tap Formats.
- Tap Most Compatible. This setting is available only on devices that can capture media in HEIF or HEVC format, and only when using iOS 11 or later.
- All new photos and videos will now use JPEG or H.264 format. To return to using the space-saving HEIF and HEVC formats, choose High Efficiency.
Ralf