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TigersGirl Author

Level 1

5 points

Random capitalizing of letters

I could use some help before I lose my mind. Every once in a while my MacBook will randomly capitalize a letter. I have trouble getting into some accounts because the passwords are all a mix of lower and upper case letters.

Suggestions?!

Posted on Jun 7, 2022 5:55 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,084 points

Posted on Jun 7, 2022 7:12 AM

TigersGirl wrote:

I could use some help before I lose my mind. Every once in a while my MacBook will randomly capitalize a letter. I have trouble getting into some accounts because the passwords are all a mix of lower and upper case letters.

Suggestions?!

An external keyboard is a work around....

You do not say what exact Mac?

You do not say what macOS?

You can try a safeboot and compare your results.

SafeBoot How to use safe mode on your Mac - Apple Support

How to clean the keyboard of your MacBook or MacBook Pro - Apple Support

See if you qualify—

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

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Random capitalizing of letters

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