I cannot access any of my files because they are greyed out on my iPad
Please please , explain it like I’m five! I cannot access any of my files because they are greyed out. I desperately need these files!
[Re-Titled by Moderator]
iPad, iPadOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Please please , explain it like I’m five! I cannot access any of my files because they are greyed out. I desperately need these files!
[Re-Titled by Moderator]
iPad, iPadOS 15
I’ll try to explain what is perhaps going on - and if you’ll excuse some mixed metaphors, hopefully a little lightbulb will suddenly illuminate when the penny drops…
If using the in-App file browser within Apple’s native Pages, Numbers and Keynote Apps, only the files relating to that App are directly accessible; other files within the filesystem are visible - but are deliberately shown with Grey file icons; this indicates that the file-type cannot be opened from within the current “active” App.
If you wish to edit, move or delete any of the files with grey icons, then you should use the Files App - which allows access to all files within the filesystem.
Given that the respective file browser UI’s are otherwise identical in appearance, it is easy to forget which file browser you are currently using (in-App, or Files) at any one time - but there is a visual indication that, when you’re “tuned in”, everything should become a little more obvious…
I sincerely hope this knowledge will aid your understanding of precisely what you can see - and when. This strategy in differentiating files by App is intended to avoid accidental deletion or changes to files that, ideally, should be stored with the App that is most appropriate for the document type.
I’ll try to explain what is perhaps going on - and if you’ll excuse some mixed metaphors, hopefully a little lightbulb will suddenly illuminate when the penny drops…
If using the in-App file browser within Apple’s native Pages, Numbers and Keynote Apps, only the files relating to that App are directly accessible; other files within the filesystem are visible - but are deliberately shown with Grey file icons; this indicates that the file-type cannot be opened from within the current “active” App.
If you wish to edit, move or delete any of the files with grey icons, then you should use the Files App - which allows access to all files within the filesystem.
Given that the respective file browser UI’s are otherwise identical in appearance, it is easy to forget which file browser you are currently using (in-App, or Files) at any one time - but there is a visual indication that, when you’re “tuned in”, everything should become a little more obvious…
I sincerely hope this knowledge will aid your understanding of precisely what you can see - and when. This strategy in differentiating files by App is intended to avoid accidental deletion or changes to files that, ideally, should be stored with the App that is most appropriate for the document type.
I cannot access any of my files because they are greyed out on my iPad