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Ipad mini 5 screen issue

Hi. My ipad came with this screen issue.

Some Red and blue stains when using the dark Mode or when the screen is dark. Swithced on.

Do i need to worry about it?

Is there any procedure to restore it?

Regards

Posted on Jun 7, 2022 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2022 6:42 AM

As illustrated, your iPad screen may have a fault. If not resolved by a forced-restart of your iPad, your iPad may require service.


To restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the problem persists, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and if service is required, explore your options:

Genius Bar Reservation and Apple Support Options - Apple



1 reply
Question marked as Top-ranking reply

Jun 8, 2022 6:42 AM in response to Eaamello

As illustrated, your iPad screen may have a fault. If not resolved by a forced-restart of your iPad, your iPad may require service.


To restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the problem persists, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and if service is required, explore your options:

Genius Bar Reservation and Apple Support Options - Apple



Ipad mini 5 screen issue

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