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Hello. In a call longer than 1-2 mins, my iphone screen freezes. I can t acces the menu, i can t mute. He recovers after i hand up the call. What would be the problem ? Thanks in advance

iPhone X, iOS 15

Posted on Jun 7, 2022 11:36 PM

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Question marked as Best reply

Posted on Jun 8, 2022 12:14 AM

Hey there,


This is unexpected behavior try force restart your iPhone:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

and make sure your iPhone is up to date ☞ Update your iPhone, iPad, or iPod touch - Apple Support


1 reply
Question marked as Best reply

Jun 8, 2022 12:14 AM in response to isabela44

Hey there,


This is unexpected behavior try force restart your iPhone:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

and make sure your iPhone is up to date ☞ Update your iPhone, iPad, or iPod touch - Apple Support


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