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When i put my password and I'm sure it was right they told me wrong password and when I click forget i see they but the old id email address what can I do

iPhone 13, iOS 15

Posted on Jun 8, 2022 4:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2022 9:36 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        

1 reply
Question marked as Top-ranking reply

Jun 8, 2022 9:36 AM in response to Daliaghazal

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        

When i put my password and I'm sure it was right they told me wrong password and when I click forget i see they but the old id email address what can I do

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