My Beats Studio Buds are having trouble connecting to the phone when it rings or will disconnect during phone call. I have reset the phone several times and also done the Forget this device and reconnecting it several times. Nothing seems to help. Thanks for any help.
Hey RAZNL2,
Welcome to Apple Support Communities. We know how important it is to have those Beats stay connected. We are happy to help!
Have you tried to update the firmware for your Beats? If not, let's give that a try. Follow the steps provided in the article below.
Update the firmware of your Beats product
You can also try resetting your Beats as well.
If you're still experiencing the same behavior after trying those steps I would recommend contacting Apple Support directly. You can do so here: Official - Apple Support
Let us know if you have any questions.
Have a great day!
Hey RAZNL2,
Welcome to Apple Support Communities. We know how important it is to have those Beats stay connected. We are happy to help!
Have you tried to update the firmware for your Beats? If not, let's give that a try. Follow the steps provided in the article below.
Update the firmware of your Beats product
You can also try resetting your Beats as well.
If you're still experiencing the same behavior after trying those steps I would recommend contacting Apple Support directly. You can do so here: Official - Apple Support
Let us know if you have any questions.
Have a great day!
Beats Studio Buds having connection issues with phone calls
