Previous 1 5 6 7 8 9 10 Next 145 Replies Latest reply: Jun 10, 2014 2:41 PM by norman from santa monica Go to original post Branched to a new discussion.
  • ekrock12345 Level 1 Level 1 (0 points)
    I have every single checkbox on the Trackpad preferences UNCHECKED and this problem is still happening to me constantly when my MacBook Pro 15" unibody is running "standalone" (i.e. attached to nothing, or power cord only, or power cord + external USB mouse).

    Interestingly, when the MacBook Pro is on my physical desktop, connected to an external 24" display and USB keyboard and USB mouse and a USB hub with hard drives, I'm not sure I've ever seen the problem. The problem only happens when I try to use the laptop as a portable device.
  • dividedmotion Level 1 Level 1 (0 points)
    same problem with me but i click and drag a few times and it goes away..
    and just now i realized i haven't updated to OSx 10.6.6 i'm still 10.6.4 so maybe they fixed it
  • Marevalor Level 1 Level 1 (0 points)
    I'm also having the same problem with the trackpad, even more, the physical button doesn't move either and some times the cursor moves unexpectedly when I'm typing.

    I happened to find this post on the Internet which blames the problem on the battery:
    http://www.manu-j.com/blog/macbook-trackpad-not-responding-working-battery-blame /379/

    Lately the battery is overheating and loosing charge quite quickly, so I remove it, and so far so good, the problems have gone away for now.

    Message was edited by: Marevalor
  • scottporter Level 1 Level 1 (0 points)
    In Leopard and now in Snow Leopard I am getting an odd behavior on my Unibody 13 inch Macbook (not Pro) Late 2008.

    My trackpad is set to click in the lower left corner and secondary(right) click in the lower right corner. Clicking in the lower center section always works, butt the click (on the lower left)randomly (as far as I can tell) switches to secondary click leaving both corners as secondary and center as primary until I put the cursor in the menu bar and click it, which returns normal behavior.

    Easily returned but extremely irritating to go to click, only to find you right clicked!

    I don't do much dragging so don't know if this is THAT problem - I have severe dexterity problems causing me to use my left thumb/forefinger for most stuff. I HAVE tried most of the fixes here with no joy.

    I cannot tell how long this has gone on or what I 'do' cause it…… any clues?

    scott
  • exigence Level 1 Level 1 (0 points)
    dividedmotion wrote:
    same problem with me but i click and drag a few times and it goes away..
    and just now i realized i haven't updated to OSx 10.6.6 i'm still 10.6.4 so maybe they fixed it


    They have not. I've had this problem since around OS X 10.6.4 / the trackpad update that brought inertial scrolling to MBPs.

    The battery swelling thing would certainly sound like something that could cause this, but I really doubt it's a hardware issue. I'd say it's pretty unlikely that so many people started having the same weird little problem immediately following that update, but not the day before.

    Would be nice if we could get more information and a fix from Apple.
  • ekrock12345 Level 1 Level 1 (0 points)
    OK, I am pursuing this problem further with the help of a wonderful person in Apple Technical Support. Here is a workaround he provided that worked for me:
    1) Under "System Preferences," go in to "Universal Access" and check the box "Ignore built-in trackpad when mouse or wireless trackpad is present"
    2) Always have a USB mouse plugged in when you boot the machine and always keep that mouse plugged in, and rely on it instead of the TrackPad

    This *at least* enables me to know that I can reliably use my MacBook Pro without having this problem occur. Of course, it means that I have to have a mouse plugged in at all times which is inconvenient when on a plane or sitting on the couch.

    Hypotheses coming back from Apple engineering:
    1) They are suspicious of third-party applications on my machine including Symantec Parallels, Google Keystone (updater), etc.
    2) They think if it's not those, it could be the logic board.

    I doubt both explanations and think it's the MagicPad update based on (1) timing of when this occurred for me (after MagicPad update) and (2) the comments from another user above who said that after he did a clean OS reinstall and installed all updates EXCEPT MagicPad, the problem went away.

    I am now going to work with the Tech Support guy to do a clean install of Mac OS X in a separate partition without the MagicPad update and see if we can prove that the problem does not occur in that configuration, then after we prove that to our satisfaction, we'll apply the MagicPad update and see if the problem recurs. If so, we'll have proved they hypothesis that the MagicPad update is at fault here. If not, looks like I'd be getting a new logic board under Apple Care.
  • threeofcloves Level 1 Level 1 (0 points)
    I also have this problem... what I've done is tape over the trackpad and just use a USB mouse. But anytime I accidentally click on the trackpad or decide to put it to sleep, I end up having to restart it because it won't get out of the highlight mode. I thought my macbook was just getting old!!! I tried turning off the trackpad preferences but it doesn't work. I turn them back on and it doesn't work. STUCK!!!
  • conn-or Level 1 Level 1 (0 points)
    This has just happened to me out of the blue also. Very disappointed as Apple don't seem to provide any support or answers. I am hopefully going to replace my upper casing including trackpad and keyboard and fingers crossed that will help identify wether its a trackpad problem and hopefully not a logic board problem. If I get around to this I will post what I find. Shame on you Apple...
  • conn-or Level 1 Level 1 (0 points)
    I think I have gotten to the bottom of this problem. First of all this is concerning a A1181 Macbook (not Macbook Pro) that does work with a USB mouse. It appears that the problem is a hardware fault and not a software issue.

    For me the problem seems to be the small orange copper strip underneath the trackpad that connects the clicker button to the trackpad. You will see this if you remove your battery.

    It seems what was happening was that this strip was being pressed on when I pressed the clicker button. So, what I did was keep my macbook connected to the power adapter, removed the battery and fiddled with the orange strip while clicking on the trackpad and clicker button to how the cursor on the screen reacted. I noticed that when I touched the orange strip a certain way my cursor unstuck.

    I then got a very small piece of paper (about 2mm wide) and folded it a few times so that it was about 0.5mm thick. I fed it under the orange strip and back over so that the orange strip was "sandwiched" between the piece of paper.

    When i put the battery back in, the trackpad and clicker worked perfectly as it had before. If you are having this problem I suggest you give it a try. It took a lot of fiddling but it seems to have fixed the problem so far, hope this helps.
  • threeofcloves Level 1 Level 1 (0 points)
    Thanks conn-or for the creative strategy. I tried it out but it didn't work. When I took out my battery and fiddled with the orange copper wire while also messing with my trackpad, nothing happens. It just gets into that highlight mode again. The corner of the orange copper wire does seem to have lifted a little from the surface, but not enough for me to stick anything underneath it. If all else fails I'll bring it into the Apple store next week to try to get them to do something about it.
  • exigence Level 1 Level 1 (0 points)
    threeofcloves wrote:
    Thanks conn-or for the creative strategy. I tried it out but it didn't work. When I took out my battery and fiddled with the orange copper wire while also messing with my trackpad, nothing happens.


    Agreed -- thank you for the suggestion, and I'll definitely remember that for future reference, but I really feel like this is a software thing.

    Surely the simplest explanation is that this is a software thing -- otherwise, we wouldn't have legions of MB/MBP users reporting trackpad problems right after that Magic Trackpad update.

    Occam's Razor.
  • exigence Level 1 Level 1 (0 points)
    Also. Does anyone have any reason to spend a significant amount of time in Windows on their MBP via Boot Camp?

    Not sure if I missed it in this thread, but if not, that'd be one way to see if this is truly a software or hardware issue after all.
  • bmgonzal Level 1 Level 1 (0 points)
    I may have found a solution (or a least a means of troubleshooting this darn issue). While using Adobe Illustrator, I noticed that after every selection of an object, my cursor would spend 2-3 seconds in the spinning wheel state. I thought this was kind of odd as I have a fairly new MBP with 6 gb ram and Illustrator was the only thing open. It made Illustrator very tough to work with. But, it seemed oddly related to this trackpad issue.

    Here's what I did:

    - I went to Systems Preferences -> Accounts -> Login Items
    - I disabled all login items (I first took a screenshot of my current ones using "cmd-shift-4")
    - I restarted the computer and poked around bit, and voila, everything's been great since. No annoying drag lock.

    I proceeded to add my Login Items back one by one and going back into Illustrator to check if my problem came back. I suspect an issue with "Extensis Font Manager" plugin.

    Also, I would recommend to those whom this doesn't work for, to log back in to OSX via Safe Boot to see if the problem persists while in Safe Mode. To do so, turn off your computer and hold SHIFT while booting.

    Best of luck,
    Brian
  • exigence Level 1 Level 1 (0 points)
    bmgonzal wrote:
    I may have found a solution (or a least a means of troubleshooting this darn issue). While using Adobe Illustrator, I noticed that after every selection of an object, my cursor would spend 2-3 seconds in the spinning wheel state. I thought this was kind of odd as I have a fairly new MBP with 6 gb ram and Illustrator was the only thing open. It made Illustrator very tough to work with. But, it seemed oddly related to this trackpad issue.

    Here's what I did:

    - I went to Systems Preferences -> Accounts -> Login Items
    - I disabled all login items (I first took a screenshot of my current ones using "cmd-shift-4")
    - I restarted the computer and poked around bit, and voila, everything's been great since. No annoying drag lock.

    I proceeded to add my Login Items back one by one and going back into Illustrator to check if my problem came back. I suspect an issue with "Extensis Font Manager" plugin.

    Also, I would recommend to those whom this doesn't work for, to log back in to OSX via Safe Boot to see if the problem persists while in Safe Mode. To do so, turn off your computer and hold SHIFT while booting.

    Best of luck,
    Brian


    Interesting. Glad it's working for you, but I'm not sure that the spinning beach ball of death/purgatory is tied to this little issue many of us are having. Also not sure how login items would be connected to this.

    Have you had any "sticking" of the trackpad or anything since your last post?
  • mr94040 Level 1 Level 1 (0 points)
    I agree. I think there are multiple problems experienced by various users leading to the same symptom of "stuck trackpad".

    I still have my problem but I can duplicate and resolve at will by pressing on the battery cover (to duplicate) and remove the battery (to resolve).

    I did notice that my battery is slightly "swollen" and will probably replace it to see if that permanently fixes my problem.

    To troubleshoot, I did remove my battery (resolves the problem) and press down on the underside of the trackpad. Interestingly, that does not produce the problem.
Previous 1 5 6 7 8 9 10 Next