my mac is beeping and mouse moving by itself when I use excel
my mac is beeping and mouse moving by itself when I use excel
MacBook, OS X 10.11
my mac is beeping and mouse moving by itself when I use excel
MacBook, OS X 10.11
Hey Hector29,
Thanks for answering those questions. Since this happens with a third-party mouse, can you test using the trackpad? Does it persist there as well?
Does this beeping and mouse issue happen in safe mode? How to use safe mode on your Mac. If it doesn't, restart after testing in safe mode and then test again.
Keep us updated on the results.
Hey there, and welcome to Apple Support Communities Hector29,
We can certainly understand your concern and see you came to us from the article If your Mac beeps during startup - Apple Support.
We would like to ask you a couple of questions in order to get a better understanding. First, how many beeps do your hear when this issue happens? Does the beeps sound off during startup? Second, does this issue happen with only Excel or does it happen with other applications? Finally, are you using a Magic Mouse or third party mouse? If Magic Mouse, is the device fully charged? Also, has the mouse suffered any physical or liquid damage?
We thank you for your answers, they will help guide us to the next troubleshooting step.
Kindest regards!
I connected Spotify before I reopen excel and problem flew out. I do not know what happened; but, I do not have the problem now.
Hey Hector29,
Glad to hear! Thanks for letting us know. We'll be here if you need us again.
Have a great week.
We would like to ask you a couple of questions in order to get a better understanding. First, how many beeps do your hear when this issue happens? Sounds continuously
Does the beeps sound off during startup?
Yes.
Second, does this issue happen with only Excel
only with excel so fat.
or does it happen with other applications? Finally, are you using a Magic Mouse or third party mouse?
third party mouse
If Magic Mouse, is the device fully charged? Also, has the mouse suffered any physical or liquid damage?
No damages and battery is good
Thank you very much
my mac is beeping and mouse moving by itself when I use excel