Login Screen freeze and reboot

Follow these steps, testing after each step:

➢ Try Safe Mode.

➢ Use Apple Diagnostics to test your Mac.

If that does not help, then get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

Click ▶︎ Check Repair Status.

jcwalkerlf1 Said:

"Login Screen freeze and reboot: At start-up my computer freeze when I try to enter the password. After a few minutes it reboots. Please advise."

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Resetting your Mac Login Password:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. See if you can then log in.