You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to use App Store and other apps

I cant use appstore and another application


[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Jun 8, 2022 10:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 11:34 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

2 replies
Question marked as Top-ranking reply

Jun 9, 2022 11:34 AM in response to daninduvishwa

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Unable to use App Store and other apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.