My storage is full and can’t upgrade but $5.99 was just taking off my debit card for ringtones that I didn’t want

My storage is full and can’t upgrade but $5.99 was just taking off my debit card for ringtones that I didn’t want

iPhone 12, iOS 15

Posted on Jun 9, 2022 8:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 10:29 AM

My storage is full 

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

-> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


can’t upgrade

Can’t upgrade what?

iCloud+ ? If so see this Apple article: Upgrade to iCloud+

Upgrade to iCloud+ - Apple Support

 

See also: iCloud+ plans and pricing

iCloud+ plans and pricing - Apple Support


but $5.99 was just taking off my debit card for ringtones that I didn’t want

Why did you buy ringtones if you don't want?

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


Try to-> Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

-> Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.





1 reply
Question marked as Top-ranking reply

Jun 9, 2022 10:29 AM in response to Patricebrown1003

My storage is full 

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

-> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


can’t upgrade

Can’t upgrade what?

iCloud+ ? If so see this Apple article: Upgrade to iCloud+

Upgrade to iCloud+ - Apple Support

 

See also: iCloud+ plans and pricing

iCloud+ plans and pricing - Apple Support


but $5.99 was just taking off my debit card for ringtones that I didn’t want

Why did you buy ringtones if you don't want?

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


Try to-> Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

-> Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.





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My storage is full and can’t upgrade but $5.99 was just taking off my debit card for ringtones that I didn’t want

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