When I close the Smart Keyboard case, it's not locking my iPad.

So ive got the IPad Pro 10.5” and got the keyboard at the same time, suddenly though when I close the keyboard case its not looking my iPad, I haven’t dropped either parts as I’m very careful so really not sure what the issue is



[Re-Titled by Moderator]


iPad Pro, iPadOS 15

Posted on Jun 9, 2022 8:38 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2022 1:35 PM

Hello pheobe257,


Have you tried restarting the iPad using the steps here: Restart your iPad ? If so, let's disconnect the keyboard and reconnect to the iPad.


Lastly, let's make sure the iPad is using the latest software available by completing the steps listed here: Update your iPhone, iPad, or iPod touch


Cheers!

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When I close the Smart Keyboard case, it's not locking my iPad.

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