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Where can i find the order number (GPA)

I lost the battle cats account, and i need either the inquiry code or an order number (GPA) to get it back, so i made some in-game purchases but i don’t know where to find the order number and i don’t have the inquiry code.

iPhone 6s Plus, iOS 15

Posted on Jun 9, 2022 10:16 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2022 1:42 PM

Hello MarcoYao,


Thanks for reaching out in Apple Support Communities. We suggest reviewing your purchase history in order to locate the order number:


How to see your purchase history

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. A list of your recent purchases appears. If you’re not sure what you were charged for but you know the amount of the charge, search for the amount. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.

If you purchased a subscription that you no longer want, you can cancel the subscription.
Find information about older purchases
If you can't find an item in your purchase history at reportaproblem.apple.com, check the purchase history in Settings on your iPhone, iPad, or iPod touch. Or check the purchase history in Account Settings on your computer.

On your iPhone, iPad, or iPod touch

1. Open the Settings app.
2. Tap your name, then tap Media & Purchases. 
3. Tap View Account. You might be asked to sign in.
4. Tap Purchase History.
iPhone showing the Purchase History menu option in Settings.
5. Your purchase history appears. Tap Last 90 Days, then select a different date range.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.


Click here for more details: View your purchase history for the App Store, iTunes Store, and other Apple media services



Take care!


1 reply
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Question marked as Top-ranking reply

Jun 10, 2022 1:42 PM in response to MarcoYao

Hello MarcoYao,


Thanks for reaching out in Apple Support Communities. We suggest reviewing your purchase history in order to locate the order number:


How to see your purchase history

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. A list of your recent purchases appears. If you’re not sure what you were charged for but you know the amount of the charge, search for the amount. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.

If you purchased a subscription that you no longer want, you can cancel the subscription.
Find information about older purchases
If you can't find an item in your purchase history at reportaproblem.apple.com, check the purchase history in Settings on your iPhone, iPad, or iPod touch. Or check the purchase history in Account Settings on your computer.

On your iPhone, iPad, or iPod touch

1. Open the Settings app.
2. Tap your name, then tap Media & Purchases. 
3. Tap View Account. You might be asked to sign in.
4. Tap Purchase History.
iPhone showing the Purchase History menu option in Settings.
5. Your purchase history appears. Tap Last 90 Days, then select a different date range.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.


Click here for more details: View your purchase history for the App Store, iTunes Store, and other Apple media services



Take care!


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Where can i find the order number (GPA)

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