You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Dear Apple support: I had attached my ITunes account to my son’s US address. My balance is around $4 which I am willing to sacrifice so that my account address could be Asuncion, Paraguay where I live. I would like to know what credit cards I could use to continue paying for my $9.99 iCloud storage and my $9.99 Apple News subscription. I do not have a US. credit card. Thank you for your help!
MGAB54
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:
Contact Apple for support and service
Also if you are changing regions take a look through this article as well:
Change your Apple ID country or region - Apple Support
~Katana-San~
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:
Contact Apple for support and service
Also if you are changing regions take a look through this article as well:
Change your Apple ID country or region - Apple Support
~Katana-San~
Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.
If you see a message that says 'Your account has been disabled in the App Store and iTunes'
Contact through link or by going to upper right hand corner and click on Get Support or:
Contact Apple for support and service
If your region will be Paraguay you need a credit card from there.
~Katana-San~
Thanks for your help. I cannot change address because I have $4 in my account… unfortunately it is not enough to pay for iCloud! I need to solve the problem before June 13th! I wish to complete my iCloud monthly 2T capacity with my credit card!!!
Hello ~ If you reply back and cannot get in touch with me another helpful individual will help you as well but I follow this thread so it’s a possibility. Also you can go to upper right hand corner and click on Get Support and get assistance that way as well. Good luck.
~Katana-San~
Dear Katana-San:
Your answer was most helpful. I will look into this in a few hours. Thank you very much.
Hello again ~ You are welcome.
~Katana-San~
If I should have a problem, could I contact you again?
Change of country from US to Paraguay
