Unable to factory reset my iPad

This device will not connect to apple server. I erased or thought I did but it is not hooking up to anything. I am trying to process return. Have tried troubleshooting system. Keeps saying it cannot link to server.


[Re-Titled by Moderator]

iPad, iOS 9

Posted on Jun 9, 2022 3:31 PM

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1 reply

Jun 11, 2022 8:39 AM in response to Masawisnom

Hello Masawisnom,


Thanks for reaching out to Apple Support Communities. If you have attempted the steps here: How to factory reset your iPhone, iPad, or iPod touch, try using the following steps to erase your iPad: Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Reach out to Apple Support next: Contact Apple for support and service


Cheers.



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Unable to factory reset my iPad

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