Can't open PDF attachments on icloud email account on my MacBook Pro

Can't open PDF attachments on icloud email account on my MacBook Pro. Pop-up with 'PDF.js viewer' appears. I can open attachments on my iPhone and on another MacBook Pro that I own.


MacBook Pro 15″, macOS 10.12

Posted on Jun 9, 2022 5:19 PM

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4 replies

Jun 9, 2022 7:11 PM in response to Cruisey_73

Cruisey_73 wrote:

Can't open PDF attachments on icloud email account on my MacBook Pro. Pop-up with 'PDF.js viewer' appears. I can open attachments on my iPhone and on another MacBook Pro that I own.

MacBook Pro 15″, macOS 10.12



Can you verify you are using macOS Sierra 10.12 ...(?) the current stable release 10.12.6 (September 26, 2019)


Old issue, new issue, what changed?


Is this isolated to one PDF are all PDF's?


What happens if you highlight the PDF and use Control Click>"Open With" >Preview.app

Jun 10, 2022 1:50 AM in response to leroydouglas

Hi,


I am running macOD Sierra 10.12.6.


The issue has only just occurred over the last few days. I can open older attachments.


This only happens on the web-based version of iCloud email on this particular MacBook. I can open PDFs through the web-based version of iCloud email on my other MacBook. I can also open PDFs on Apple Mail on this MacBook.


The web-based version of iCloud email on this MacBook doesn't give me the option to use Control Click>"Open With" >Preview.app


Thanks

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Can't open PDF attachments on icloud email account on my MacBook Pro

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