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Level 1

4 points

Accept Apple TV+ Free Year

I purchased an iPad Air (love it), but I can’t accept the Apple TV+ Free Year.

I click accept (via iPhone) but the screen zooms out and is stuck on the loading icon.

I’ve waited 10+ minutes with no luck.

iPad Air 5 Wi-Fi

Posted on Jun 9, 2022 6:13 PM

Best reply

Level 10

684,219 points

Posted on Jun 9, 2022 7:27 PM

Have you tried accepting he subscription on your iPad?

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart. See the section towards the end of the article.

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