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Level 1

4 points

Battery not charging

I have the Macbook Air 2020 and I got it today. The battery is not charging and only stays on 1%. I tried the SMC reset thing and some other methods. Didn't work. Maybe it's just that, it uses more power to setup all of the things or I already need to change the battery

MacBook Air 13″, macOS 10.15

Posted on Jun 10, 2022 2:46 AM

Top-ranking reply

kaz-k

Level 9

50,178 points

Posted on Jun 10, 2022 3:08 AM

Hi,

You'd better take your MacBook Air to your local retail AppleStore Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air battery and charger related parts there before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector

Apple One (1) Year Limited Warranty

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Battery not charging

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