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Allan Cohen1 Author

Level 1

14 points

face iFace ID with a mask doesn't appear in settings. I am running ios 15.5 on an iPhone 11.

Face ID with a mask does not show up in settings.

iPhone 11, iOS 15

Posted on Jun 10, 2022 8:57 AM

Top-ranking reply

Ben_Z1

Community Specialist

Posted on Jun 11, 2022 1:13 PM

Hi there Allan,

Using Face ID while wearing a mask is only available with iPhone 12 models and later. It is not available on iPhone 11. You can find this information in this article that you’ve already looked over: Use Face ID while wearing a mask with iPhone 12 and later

We are always open to feedback on our products and services and encourage you to submit yours here:

Feedback - iPhone

Cheers!

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face iFace ID with a mask doesn't appear in settings. I am running ios 15.5 on an iPhone 11.

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