how to zero my balance to change region

Buy something more expensive than your balance and use a different payment method for the excess amount; if you can't, ask the iTunes Store staff to zero it. When done, click here and follow the instructions to change the country.

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—First—

Make a request to zero out any remaining balance on your account by contacting Customer Support by phone or chat:

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

—Then—

Click ▶︎ Change Region. 🌐