I have an ipad air and the software version is 12.5.5... there are no update options and i need the updated software to download apps. How do i update my ipad.

I am looking to download Disney plus and Netflix onto my ipad and it says i need 14.0 software and my ipad only has 12.5.5 When i go to software updates in the ipad it says 12.5.5 and that it is most up to date. How do i update this.

iPad Air, iOS 12

Posted on Jun 10, 2022 12:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2022 12:33 PM

Your iPad is too old to run anything later than 12.5.5.

You can’t update it any further.

4 replies

Jun 22, 2022 9:31 PM in response to BigPoppa3874

"I have an iPhone 7 and it used to let me download the older version of apps, but now it won’t, it tells me it needs the iOS: update to 14 but it won’t let me update it, how do I get the older versions of apps again?"

-------


Getting an Older App Version:

To get an older version, contact the Developer. You'll find their Contact Us info in the app's site of the App Store.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have an ipad air and the software version is 12.5.5... there are no update options and i need the updated software to download apps. How do i update my ipad.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.